Privacy Policy

At Quartet Community Foundation (Quartet) we’re committed to protecting any personal data you share with us, or that we receive from other organisations and keeping it safe.

This policy governs all pages hosted at www.quartetcf.org.uk.  It does not apply to pages hosted by other organisations to which we may link and whose privacy policies may differ.  Please read the following policy to understand how your personal information will be treated.

For the purpose of the Data Protection Act 1998 (DPA) and the General Data Protection Register 2018(GDPA), the data controller is Quartet Community Foundation.

Any questions regarding this policy should be sent to info@quartetcf.org.uk or by writing to Quartet Community Foundation, Royal Oak House, Royal Oak Avenue, Bristol BS1 4GB.

Why we need your information?

Quartet is committed to working with philanthropists and philanthropic funds to meet the needs of some of the most disadvantaged in our society.  In order to be effective in its role, it has accumulated knowledge, the use of which is key to our ability to work effectively.  Our knowledge falls firmly within the definition of data and we recognise our responsibilities as stewards of that data, to use it, only for the purpose of furthering the work of the foundation, now and in the future.  We recognise and will protect your privacy.  The following policy describes how we will do this.

How do we collect information from you?

We obtain information about you when you:

We may also receive information about you from third parties.

What type of information is collected?

The personal data we collect might include your name, address, telephone number and email address.

If you donate online or purchase a product from us (ie an event ticket), your card information is not held by us, it is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions

We process your information when you:

We will keep data for as long as is needed to complete the task for which it was collected.  Relationships between donors, grantees and Quartet are often long term, and so we expect to keep your data for as long as the relationship exits, or until we no longer need it.

We provide information to HMRC on Gift Aided donations since we have a legal obligation to provide this information.

How do we use your data?

Information on grantees

We collect the information described below in order to solicit and process applications for grants from Quartet:

Who has access?

You have the right to ask for a copy of the information we hold about you and to have inaccuracies in your information corrected.

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

We will only disclose your information should we be required to do so by law.

When donating you are using our secure online facility, your donation is processed by a third party who specialise in the secure online capture and processing credit/debit card transactions.  It you have any questions regarding secure transactions, please contact us.

Security of your data

Non-sensitive details (your email address etc) when transmitted normally over the internet cannot be guaranteed to be 100% secure.  Whilst we take all possible means to protect your personal information, we cannot guarantee the security of any information you transmit electronically to us, and you do so at your own risk.  Where we have given you a password to access certain parts of our website, you are responsible for keeping this password confidential, we ask you not to share this password with others.

We keep your data secure in our database with appropriate security mechanisms in place.

In principle we do not share your data with anyone else or any other organisation unless it is necessary for the purpose for which you have given us the data.  Examples are given below:

Some of our suppliers run their operations outside of the European Economic Area (EEA).  Although they may not be subject to the same data protection laws as companies based in the UK, we will take steps to make sure they provide an adequate level of protection in accordance with UK data protection law.  By submitting your personal information to us you agree to this transfer, storing or processing at a location outside of the EEA.

Our responsibilities

The law requires us to tell you the basis on which we process your data.

We will keep data for as long as is needed to complete the task for which it was collected.  Relationships between donors, grantees and Quartet are often long term, and so we expect to keep your data for as long as that relationship exists, or until we no longer need it.

Your Rights

The law requires us to tell you that you have a variety of rights about the way we process your data.  These are as follows:

If you are not satisfied with the way we have processed your data then you can complain to the Office of the Information Commissioner.

Contacting us

If you have any questions about this privacy notice, about the way in which we process your data, or if you wish to change the way we use your data, including how we communicate with you, then please contact us:

Operations Manager, Quartet Community Foundation, Royal Oak House, Royal Oak Avenue, Bristol BS1 4GB

T: 0117 9897700

E: consent@quartetcf.org.uk

Privacy Policy updated and approved by the Board of Trustees, December 2017