In View 2025

The Digital Divide

As digital tools become essential for basic services like healthcare and commerce, some groups of people are at risk of being left behind.

VCSE organisations are key to closing this gap through their local knowledge and relationships, but they face their own challenges with the digital world.

To understand how we can help, we partnered with Tech4Good South West to survey local VCSE organisations about their digital capabilities and support needs.

Key Insights

  • Understanding digital exclusion and its impact on communities.
  • VCSE sector digital capabilities across West of England.
  • Local charity experiences with emerging technology like AI.
  • Impact stories from local organisations tackling digital exclusion.

If you have any questions or feedback, please email Lucy Gilbert, Head of Research and Learning: lucy.gilbert@quartetcf.org.uk.

In View - The digital divide

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